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State Farm® Insurance Agent Toni Threadgill

Rating: 4.5 stars out of 5 (44 reviews)

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What our customers say about us...

Jo Nell Williams

January 27, 2023

5  out of  5
"Great service!"

Amber Harris

January 18, 2023

5  out of  5
"I had the pleasure of working with Sarah Hassell when signing up for the home owners/auto insurance bundle. She was very easy to work with and made the entire process simple and quick. Not only is she competent, but she really breaks down everything so that it is easy to understand. I was overwhelmed with insurance agents calling me, and let me just say that Sarah was a breath of fresh air! I thoroughly enjoyed speaking with her - she’s just all around great."

Samantha Taylor

January 12, 2023

5  out of  5
"Staff was pleasant and nice. My agent Sarah Hassell was very helpful and didn’t make me feel pressure into buying anything and was able to answer all of my concerns and questions. I look forward to continuing business with them. 10/10 would recommend."

Doreen Dare-Mack

December 9, 2022

5  out of  5
"Thank you Sarah Hassell for helping me with my Auto & Home at the very last minute and making it as easy as possible. Look forward to a long relationship!"

Jess L

November 11, 2022

5  out of  5
"I've been using this State Farm office for a couple years now, and it's been great. Michelle Krupp answered my last call and was absolutely wonderful! I got all my questions answered in no time."

Judy Sullivan

October 27, 2022

1  out of  5
"If there were a way to post negative stars, I would. This agency has caused me nothing but heartahe over the last year. The do not communicate with their customers, nor do they communicate with the corporate office on their behalf. To date, it has cost me over $1600.00 simply because State Farm cancelled my homeowners insurance with no notice to me. When I asked why the insurance was cancelled I was told there was no note in the file and all she could do was guess as to the reasoning. Seriously, guess? Because I didn't find out the insurance was cancelled, there was a 2 week lapse in coverage leading the lender to place "lender only" coverage on the property. This has been a nightmare and it is still not over. I still do not know why the insurance was cancelled nor do I know why there was no notice given. I DID specifically ask for a cancellation notice but have never received one. I have several family members with State Farm Insurance and they have no issues, therefore, I have to believe the agent doesn't service her customers in a timely manner. Tread softly with this agent."

Martyn Canham

October 12, 2022

5  out of  5
"Great service from Sarah Hassell including follow up. Fast response to requests and patient to walk me through everything."

raju rizal

October 7, 2022

5  out of  5
"I am so happy to get professional help from Sarah in search of cheaper insurance"

Ana Gonzalez

October 6, 2022

4  out of  5
"I must say….Ms. Autry has always been helpful, courteous, and above all else very patient. Seems like i call her for something every other day. Just want to say, Thank You Danielle"

George Haddad

October 6, 2022

5  out of  5
"Toni Threadgill agency is the place to go to for all your insurance needs. Sarah Hassell was outstanding in helping me tailor the best coverages needed for my home and auto. Very professional and friendly outstanding service. I highly recommend them. Thanks."


October 6, 2022

5  out of  5
"Ashlyn was very helpful and friendly. I love State Farm nd their customer service."

Carissa Cumbie

October 5, 2022

3  out of  5
"5star customer service 2 star on underwritting.. save quite a bit until I removed 2 vehicle and added one. I'm being told the i potential will have to pay for insurance on these 2 vehicle for up to 2 months but will get refunded once underwriting approved the removal. I'm looking at paying $600 for an approximate bill of $445 for 2months. Not very happy about that."

Lam 1

October 4, 2022

5  out of  5
"This State Farm office is fantastic! I worked with Sarah, and she made getting our home owners insurance and auto insurance easy. It was fast and honest, it's just what's needed in today's world. I will continue to work with this team of fantastic people."

Ashley Cook

October 4, 2022

5  out of  5
"Very professional and polite! We’ve made several changes in the past month and they have been right on top of everything!"

Elaine Bay

October 3, 2022

5  out of  5
"I have used State Farm Insurance at Emory, Rains County, Texas for over 20 years. I have received courteous and prompt answers to my questions and issues. I tried a different insurance company and was not happy from the very start. Needless to say, I can county on Toni Threadgill and her staff at Emory to provide the services I need. I moved from Emory to Collin County and continue to use the Emory office. As is often said, there's no place like home and Emory is that to me. The State Farm agency in Emory under Toni Threadgill's supervision continues to be like a family."

Cindy White

September 27, 2022

5  out of  5
"We are very pleased with this insurance company. Cathy Lambert helped me set-up their SafeDriver App on my cell phone. This is just another way for us to save on our auto premium."

Michele Ray

September 22, 2022

5  out of  5
"Very professional and helpful getting me the insurance I need. Great work Kathryn!"

Lonnie Hargrove

April 8, 2022

5  out of  5
"Mrs. Threadgill is very good at finding the best policy for your needs."


March 4, 2022

5  out of  5
"Great customer service! Very knowledgeable and helpful."

Anthony Hassell

March 4, 2022

5  out of  5
"Toni Threadgill and her team are a joy to work with. I️ recently purchased a life policy through Toni’s office and the process was quick and seamless. The staff listen to what you want and pair you with the best product. Do yourself a favor and go see the gals and gents at Toni’s office, you won’t regret it!"

Troy Menser

February 25, 2022

5  out of  5
"Nathan took the time to help me make a plan for insurance, that will help make my finances managable."

Judd Moore

February 18, 2022

5  out of  5
"Toni and her team helped my family get life insurance a few weeks ago. We are very pleased and impressed with the great care and customer service they provided us. The prices were suprisingly affordable. I'm thankful they could get life insurance for our whole family."

Lyn Baldwin

February 17, 2022

5  out of  5
"Thank you Toni for your hospitality! Toni opens her doors to Rains Dolly Parton’s imagination Library Team for all of our meetings."

Lisa Clark

February 17, 2022

5  out of  5
"Best insurance company EVER!! Kathryn Humphrey has helped me with all of my insurance needs and is always just a phone call or text away with any questions I have. Thankful to have chosen her as my insurance lady :)"


February 10, 2022

5  out of  5
"Very happy with the professional service I have received at this office. Nathan was very helpful in getting the perfect fit for car insurance! Thanks!"